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Privacy Policy

General Data Protection Regulation (GDPR) 25 May 2018


Our Pledge

Richard Kihl Ltd is strongly committed to protecting your privacy. We pledge to meet fully, and where possible to exceed, the requirements of the General Data Protection Regulation (GDPR) which comes into force on May 25th 2018 and replaces the current Data Protection Act 1998. In doing so, we will ensure compliance by our staff with the strictest standards of security and confidentiality. Any data breaches will be reported to the ICO (Information Commissioners Office) within the 72 hour designated timeframe

What information we store

Personal data held by us is limited to customers’ names, addresses and telephone/fax numbers, email address and wine storage address details. No further information is collected by way of cookies on the website.

We do not store customers’ credit/debit card details or bank details. We do not share any of our customer details with other institutions, wine merchants or other parties. 

Internet Security

Encryption (secure padlock) is used for the contact form on the website thereby protecting both parties, whilst a newer firewall has been installed to protect the server even more reliably and the entire system has fully up to date virus software. Our IT support company has installed Two Factor Authentication to ensure that any remote access is limited to them.

Ordering directly via our website is not possible therefore further reducing the risk of data theft. However in the event of an unauthorised person gaining access to the site, no personal information could be gained. 

As is a browsing only website it has been deemed unnecessary to implement an age verification process. 

Wine Lists and Wine offers

We use email to send our wine list and wine offers to our customers. There is an ‘Unsubscribe” link at the bottom of these emails if you no longer wish to receive them from us or alternatively you may request this in writing or by telephone.


We offer links to a number of other local businesses. Please be advised that if you choose to click on these, you will then be subject to the privacy policies of these companies and no longer ours. Whilst we support the protection of privacy on the internet, Richard Kihl Ltd cannot be held responsible for the actions of parties outside our web domain.


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